Built for how people actually find you now.

If your site captures leads, bookings, or payments, yes. Themes and plugins update constantly, and the gap between updates and it being applied is where most sites get broken into. A plan means someone is applying those updates, watching security, and fixing small issues before they become outages.

Theme and plugin updates, security monitoring, backups and restore, uptime and performance checks, small content edits and bug fixes, and a quarterly look at your analytics, page speed, and accessibility. The larger plans add heat-map tracking and time for team walkthroughs and training.

Plans here run $150, $500, and $1,000 a month, separated mainly by how many hours are included and how much proactive review comes with them. Agencies commonly charge two to three times that for the same scope, largely to cover account management layers. You’re paying for the work, not the org chart.

I restore it from a clean backup, close whatever was used to get in, and then tell you plainly what happened and what changed. Compromise backup restore is included in every plan, because it’s the one thing you cannot afford to be quoted hourly for in the middle of an emergency.

Support hours are Monday through Friday, 9 AM to 5 PM Eastern. Anything that is actually down gets looked at first, ahead of scheduled work. Routine requests are handled inside your plan’s hours, usually the same or next business day.

Yes. Most support clients arrive with a site someone else built. The first step is a short audit of the platform, hosting, plugins, and backups so I know what I’m inheriting — after that it’s maintained like any other site on a plan.

Yes. Each plan is a starting point, and hours can be pooled across several sites under one agreement. If you run multiple brands or locations, that is usually less expensive than a separate plan per site.

No. Hosting, domains, and platform subscriptions stay in your name and are billed to you directly, so you always own the accounts. I manage them on your behalf and tell you when something is overpriced or duplicated.

The smallest plan exists for exactly that — an hour a month, held on retainer so you have someone on call rather than starting cold each time. If a month stays quiet, that time still goes to updates and monitoring.

Yes. There is no long-term contract. Plans are month to month, and you can move up or down as the site’s needs change — a busy launch quarter followed by a quieter one is normal.